Rick Anderson's "Away from icebergs" was thought-provoking. While I agree that libraries need to embrace new technologies, be customer-focused and break down barriers between technology and customers, I do think that there is still a place for physical collections and physical spaces that we call libraries. People still need printed materials and they like to visit libraries. The challenge is in finding a balance and not leaning too heavily on either side of the equation.
Only 8 things to go,
Novice
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